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One thing is to say the rooms are outdated, but our room was dusty and had the following issues: 1. Wall paper was peeling and looked dirty. 2. Carpet was stained. 3. Toilet takes over a minute to flush and you have to hold the handle the whole time. 4. Bathtub took 30 min. to drain. 5. And, the lamp on the headboard fell on my head as I was watching TV. I talked to the manager Ellie who said she would refund $35.00 dollars, for the inconveniences, but I told her that was an insult and an unfair compensation. She told me she would call me back to figure something out, but I was not contacted. 6. They are missing concierge service. However, the two things that made up for the cons about this place: 1. Daniel at the front desk provided such a pleasant, friendly, and stellar experience. You can tell Daniel loves his job. He is the most professional person I have encountered even at other big name hotels. I will say that Daniel gets it, and does his best to make this a great experience. Also, Daniel has the coolest look and awesome beard which he decorates. 2. The last redeeming factor about this place is the location, and the of times square. The reason I am giving this hotel five stars is due to Daniel and the great location.
Explore our Broadway hotel packages and deals
Choose from a wide range of Broadway hotel packages and hotel deals at Millennium Broadway New York Times Square.
New York is the city that never sleeps. Millennium Times Square New York is located in the heart of NYC, giving guests a front row seat to all of the endless action and constant excitement of Broadway. We cater to both leisure and business travelers, which is why we are a perennial favorite among travelers to NYC. We boast a welcoming, multi-lingual cast and crew, 626 well-appointed rooms, a 24/7 fitness center and complimentary Wi-Fi, among other amenities.
In addition, our meeting and event facilities are second to none and we provide 52,000 Sq Ft (4,831 Sqm) of flexible meeting space. Discover our world and experience an iconic visit to NYC.
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Highly rated for its location
Highly rated for its locationview reviews
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