The Chelsea Harbour Hotel & Spa

Bicester Village VIP Pass

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Offer Details

As a guest at The Chelsea Harbour Hotel & Spa, you can enjoy a VIP Pass and enjoy exclusive benefits from Bicester Village to upgrade your shopping experience!


What’s included in your VIP Pass:

  • Access to the Village's VIP retreat, The Apartment, and its private rooms*
  • Hands-free shopping*
  • Reserved parking
  • Personal Shopping with our expert team of stylists
  • A 10% saving on the Village price with a VIP Pass (Terms and conditions apply)


To redeem your saving, simply download your VIP Pass here and present the QR code when making a purchase in participating boutiques.


Guests must contact the Personal Shopping team by phone prior to their visit to confirm the appointment

*Subject to availability and must be booked 48 hours in advance.

Speak to the hotel team to book or to find out more.

Terms & Conditions

This offer is only valid for guests 18 years or older. Rewards will be made in the form of Bicester Village Gift Cards and no cash alternative is available. Gift Card terms and
conditions apply ( No rewards will be payable if no VIP Pass redemptions have occurred. Guests must download a VIP Pass via the hotel dedicated link and
must scan it when making a purchase at Bicester Village in order for a redemption to be tracked and logged. VIP Pass terms and conditions apply ( This
offer is provided by Value Retail Management (Bicester Village) Limited, the operator of Bicester Village (“Value Retail”). This offer is available until 31 August 2022 inclusive (the “offer period”).
At the end of the offer period, Value Retail will calculate all VIP Pass redemptions for your hotel and determine the amount of the reward. If VIP Pass redemptions and Personal Shopping bookings
have occurred, Value Retail will then issue: (1) Bicester Village Gift Card to the value stipulated in this invitation for each VIP Pass redemption. VIP Pass redemptions cannot be carried forward
from a previous month. All Gift Cards will be issued to the hotel, not directly to individuals, and it is for the General Manager to decide how these are distributed. Gift Cards will be valid for a
period of 12 months from issue. Any guest who presents a valid Bicester Village VIP Pass outside of the offer period will still be entitled to the Bicester Village VIP Pass benefits, but the hotel will not
be entitled to this offer. This offer replaces any previous offers. Value Retail reserves the right to amend, withdraw or cancel this offer for any reason, at any time, without giving prior notice.
Value Retail will not be liable for any financial loss arising out of refusal, cancellation or withdrawal of the offer, or any failure or inability of a participant to take advantage of this offer.
Value Retail reserves the right to amend these terms and conditions at any time, without prior notice. These terms and conditions shall be governed by English law and participants submit to the
exclusive jurisdiction of the English courts. This offer is only available for participating partner hotels. The hotel/hotel employees are responsible for ensuring they pay tax on any taxable incentives
and rewards. By participating in this offer, you acknowledge and agree to these terms and conditions.

Participating Hotels

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