Hotel Amenities

  • Restaurant and Bar
  • Meetings and Events Facilities
  • Bike Storage
  • Pool
  • On-Site Parking
  • Dry Cleaning and Laundry
  • Jacuzzi
  • In-Room Safe
  • Loyalty Rewards

Copthorne Hotel Rotorua

Hotel Policies

Hotel Amenities

See All Amenities
  • Restaurant and Bar
  • Meetings and Events Facilities
  • Bike Storage
  • Pool
  • On-Site Parking
  • Dry Cleaning and Laundry
Hotel Policies

General Information

It's important to us that you are given appropriate information to make your stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as check-in/check-out times, cancellations, payment and much more. For additional details, please contact the hotel and speak to one of our helpful team members.

Check-in / Check-out

  • Check-In Time: 2:00 pm
  • Check-Out Time: 10:00 am
  • Minimum Age to Register: 18 years

Hotel Currency

  • NZ Dollar

Accepted Payment Options

  • American Express
  • China Union Pay
  • MasterCard
  • Visa


  • We allow only pets for the Physically Challenged Guests.


  • Free guest car parking. Subject to space availability.


100% non-smoking hotel. Please ask the Front Desk for locations of designated outdoor smoking areas.

Awards & Accolades

Our Rooms


Superior Room

29 sqm / 312 sq ftA better way to stay with views of the city and beyond.
View Details

Hotel Neighbourhood

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The Concert Room
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“Nice under the circumstances”

I am giving them a rating of 5 and yes maybe it should have been a 4 but let me explain. The building itself needs some renovation work. Some equipment in the gym didnt work and there wasnt a buffet breakfast etc, BUT that can all be fixed and i understand that they had to change certain things because of covid and i get that. It was our first time in Rotorua and everything was great! I would go back again but this time i would stay longer. I hope the management appreciate the staff they have there. They went out of their way and even arranged breakfast for us so we could leave early. I think if they fixed up everything and run at full capacity then it would be much better! See you again!
Overall reviews rating of 5 out of 5

17 Jan 2022


“Best 2 days ever Copthorne hotel Rotorua”

Took the girls out after being cooped up for so long and it was amazing Clean Polite and with having a liver transplant child during covid times I was so impressed with the cleanliness and protocols that where in place Breakfast wow everything was delicious and I recommend this beautiful Hotel to all
Overall reviews rating of 5 out of 5

13 Oct 2021

badgirlbubbyAuckland, New Zealand
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Is there a Maori performance available at Copthorne Hotel Rotorua?

Yes, find out more here.

Is Copthorne Hotel Rotorua wheelchair friendly?

Yes, we have 4 disabled-friendly rooms, voiced evacuation alerts and wheel chair access throughout Copthorne Hotel Rotorua.

Is Copthorne Hotel Rotorua family friendly?

Yes! We have family-friendly rooms which can accommodate up to 2 adults and up to 2 children, with options of interconnecting rooms for extra children.