Hotel Amenities

  • Restaurant and Bar
  • Meetings and Events Facilities
  • Bike Storage
  • Pool
  • On-Site Parking
  • Dry Cleaning and Laundry
  • Jacuzzi
  • In-Room Safe
  • Loyalty Rewards

Copthorne Hotel Rotorua

One of the best 4-star hotels in Rotorua

Located near the city centre and surrounded by natural wonders, Copthorne Hotel Rotorua gives you the best of both worlds. Our Rotorua hotel offers 58 spacious rooms and suites; leisure facilities including a heated outdoor pool, and 2 outdoor spas.


Relish traditional Māori feasts and authentic cuisine in our plethora of dining options. Rejuvenate your senses at the internationally acclaimed Polynesian Spa overlooking the Picturesque Lake Rotorua—local Māori hail the therapeutic benefits of the mineral pools. Explore the ancient forest and experience authentic indigenous culture in Tamaki Māori Village, located near the sacred lakes of Tarawera, Tkitapu, and Rotokakahi.


And if you’re a fan, you can also play a round at Rotorua Golf Club. Stay and discover our distinctive Copthorne hospitality in Rotorua hotels area.


Please note that there is a 2.0% transaction fee when you pay with a credit card or a Visa/MasterCard debit card at this hotel. There is no charge for payments made with EFTPOS or cash.


Book here for our Best Price Guarantee promise. Earn and spend loyalty points on all qualifying stays. The level of points, benefits and privileges are subject to availability and may vary at certain participating hotels.


Hotel Policies

Hotel Amenities

See All Amenities
  • Restaurant and Bar
  • Meetings and Events Facilities
  • Bike Storage
  • Pool
  • On-Site Parking
  • Dry Cleaning and Laundry
Hotel Policies

General Information

It's important to us that you are given appropriate information to make your stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as check-in/check-out times, cancellations, payment and much more. For additional details, please contact the hotel and speak to one of our helpful team members.

Check-in / Check-out

  • Check-In Time: 2:00 pm
  • Check-Out Time: 10:00 am
  • Minimum Age to Register: 18 years

Hotel Currency

  • NZ Dollar

Accepted Payment Options

  • American Express
  • China Union Pay
  • MasterCard
  • Visa


  • We allow only pets for the Physically Challenged Guests.


  • Free guest car parking. Subject to space availability.


100% non-smoking hotel. Please ask the Front Desk for locations of designated outdoor smoking areas.

Awards & Accolades

Our Rooms


Superior Room

29 sqm / 312 sq ftA better way to stay with views of the city and beyond.
View Details

Hotel Neighbourhood

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“Nice under the circumstances”

I am giving them a rating of 5 and yes maybe it should have been a 4 but let me explain. The building itself needs some renovation work. Some equipment in the gym didnt work and there wasnt a buffet breakfast etc, BUT that can all be fixed and i understand that they had to change certain things because of covid and i get that. It was our first time in Rotorua and everything was great! I would go back again but this time i would stay longer. I hope the management appreciate the staff they have there. They went out of their way and even arranged breakfast for us so we could leave early. I think if they fixed up everything and run at full capacity then it would be much better! See you again!

17 Jan 2022


“Best 2 days ever Copthorne hotel Rotorua”

Took the girls out after being cooped up for so long and it was amazing Clean Polite and with having a liver transplant child during covid times I was so impressed with the cleanliness and protocols that where in place Breakfast wow everything was delicious and I recommend this beautiful Hotel to all

13 Oct 2021

badgirlbubbyAuckland, New Zealand

“Great staff, lovely stay!”

Even with covid having staff numbers reduced, our stay was still incredible. Staff were all very friendly, efficient and helpful. The buffet breakfast was well stocked and ample choices. Our room was well serviced, clean and even the heater was on ready for our arrival. Pool and spas area was nice too. Restaurant was closed at the time but it was easy to have uber eats sent to the lobby. Thank you for a lovely stay.

18 Jul 2021

ShanD121New Zealand
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Is there a Maori performance available at Copthorne Hotel Rotorua?

Yes, find out more here.

Is Copthorne Hotel Rotorua wheelchair friendly?

Yes, we have 4 disabled-friendly rooms, voiced evacuation alerts and wheel chair access throughout Copthorne Hotel Rotorua.

Is Copthorne Hotel Rotorua family friendly?

Yes! We have family-friendly rooms which can accommodate up to 2 adults and up to 2 children, with options of interconnecting rooms for extra children.